Privacy Policy

Privacy Policy
Last updated:01 May 2025

Welcome to Flemingo Health Care Pvt. Ltd. (“we,” “our,” “us”). We value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

Personal Information:

• Full namw
• Contact number
• Email address
• Date of birth
• Gender
• Identification details (such as Aadhaar or PAN if required)

Health Information:

• Medical history
• Current and past treatments
• Diagnostic reports
• Prescriptions
• Appointment and consultation details

Technical Information:

• IP address
• Browser type and version
• Device information
• Pages visited on our website

2. How We Use Your Information

We use your information to:

• Provide medical consultations, diagnostics, and treatmen 
• Schedule and manage appointments
• Send appointment reminders and health-related notifications
• Improve our healthcare services and website functionality
• Maintain patient records as required by law
• Process payments and generate invoices
• Ensure patient safety and compliance with legal regulations

3. Sharing Your Information

We do not sell or rent your information. We may share data only with:

• Authorized doctors and healthcare professional 
• Diagnostic laboratories and specialists (with your consent)
• Payment gateways for transaction processing
• Government authorities when required by la

4. Data Security

We implement appropriate physical, technical, and administrative measures to protect your personal and health information. This includes:

• Secured server 
• Encrypted communication (SSL)
• Access controls and regular audits

5. Your Rights

You have the right to:

• Access your personal or health informatio 
• Request corrections to your information
• Withdraw consent for processing (where applicable)
• Request deletion of your data (unless retention is required by law)

6. Cookies and Tracking

Our website may use cookies to enhance your browsing experience. You can disable cookies through your browser settings, although some features may not function properly as a result.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

8. Children’s Privacy

We do not knowingly collect information from individuals under 18 years of age without parental or guardian consent.

\9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date.